Infrastructure Support

We understand the need for effective resolution of problems for customers and have an integrated approach towards technical support services.

Our offerings are customized and bundled with an integrated approach using innovative analytics that assist in provide round-the-clock support along with process efficiency and optimized resolution to customers.

We offer the following services:

  • Hardware & Peripherals
    Choose from a variety of flexible post-warranty hardware support options and service levels designed to address your multivendor environment including servers, point-of-sale products, desktops, networks, storage devices and peripherals.
  • Application & Tools
    Our services embrace all aspects of application support from Level 1 through to Level 3 technical support, including liaison with third parties to support resolution of issues relating to network, infrastructure and interfaces with other vendor packages and products.
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